Vodafone awards ANOVO remunerative repair deal

Reverse provision work to conjointly to transfer from UTL over succeeding twelve months

Vodafone has awarded its multi-million pound repairs and reverse provision contract to ANOVO follow a competitive year long tender. Mobile News  be aware.

ANOVO,which was nonheritable by Ingram small for a reportable £80 million last year, is known to possess overwhelmed rivals Brightstar, SbE and DHL to the remunerative deal.

UTL has managed the services for Vodafone for the past decade however work are transferred over to ANOVO throughout the rest of this year.

Vodafone is known to receive around three,000 faulty handsets each day, that ar then collected and repaired at UTL’s three hundred,000 sq ft web site in Nuneaton before being sent.

No redundancies

Despite sources claiming that redundancies to UTL’s three hundred workers ar currently probably, UTL has insisted they'll stay unaffected and anyone operating during this space will have the chance to transfer to different components of the business. UTL conjointly has relationships with variety of different firms, together with 3, Sky and Virgin Media.

Mobile News understands ANOVO, that has 5 hubs across the united kingdom, will currently take over the running of a technical centre on behalf of Vodafone, giving user customers, retail stores and business users, fault and repair nosology and returns rejection, similarly as returns queries.

The Vodafone contract win is probably going to form variety of latest job opportunities at ANOVO, variety delineated  by business sources as 'significant'.

It conjointly manages repair and reverse provision for variety of different mobile customers, together with O2, Samsung, HTC, Tesco, BT and TalkTalk. ANOVO and Vodafone each declined to comment.

Contract renewal

Vodafone has but revived a partnership with UTL for an additional 3 years, which is able to see it completely offer forward provision and distribution services directly within the kingdom for the mobile operator, supply retail stores, online, enterprise and client customers.

Customer service UTL aforesaid during a statement that the renewal came once Vodafone continued  to recognise its sturdy client focus and 'innovation to deliver new market leading services'.

'UTL provides a spread of services to Vodafone on Associate in Nursing exclusive basis within the kingdom. These embrace forward provision, distribution, repairs, returns and technical centre operations.

'Vodafone, once sixteen years of partnership, have once more revived their relationship with UTL for an additional 3 years. UTL can offer forward provision and distribution services completely within the kingdom, distributing to retail stores, online, enterprise and client customers.

'Vodafone awarded this work to UTL as they were affected with UTL’s continued client focus & innovation to deliver new market leading services.

Growth and investment

UTL manager Claire Walters insisted the corporate that operates from ten nationwide locations, is set for growth through new markets and investment.

'UTL contains a sturdy business with a transparent strategy to deliver growth and enter new market sectors. we tend to ar investment in launch- ing new services to drive real worth for the top client.'